Another Store Rant - Target

DogFashionDisco · 10-04-2011, 11:08 PM

http://www.toyark.com/stores-its-oka...e2/#post171839

Fortune · 10-04-2011, 11:17 PM

Wow man that is harsh. I have heard of and seen plenty of repackers but that is nuts! Somehow I felt toy collectors should be more mature (ironic I know) :/ shows how much I know

deadpool · 10-04-2011, 11:40 PM

Quote:

Originally Posted by Tiberius

Holy SHIT. Did you like, drop F bombs n shit? Many, many F bombs?

I would have dropped many Nuclear F bombs.

trebleshot · 10-05-2011, 08:49 AM

Damn, that sucks to hear.

When they told you to return the item to the store you actually got it from, I would have told the manager to call ahead to that store and tell them the situation before I left. But I've always heard about bad situations with Target returns.

My personal policy is to never buy anything from Target if there is even a remote chance that I may return it. But I also tend to inspect everything I plan on buying from them before I go to the registers.

I hope you at least get your money back, though some compensation would be nice too. I would think that they would do something for you, if you're willing to fight this hard for it. I would think most scammers would've probably given up on the scam by now. Out for a quick buck, and all.

Shin Densetsu · 10-05-2011, 08:55 AM

Dude that the hell? That's horrible man!

omega145 · 10-05-2011, 09:10 AM

Dude you shouldnt have repacked the box and tryed to return it.

:P

I havent had any problems returning anything but isnt this countering everyones problems with repackers and the stores taking anything back? I understand your frustration but at the same time she actually did the right thing.

KshatriyaNZ666 · 10-05-2011, 09:33 AM

Quote:

Originally Posted by omega145

Dude you shouldnt have repacked the box and tryed to return it.

:P

I havent had any problems returning anything but isnt this countering everyones problems with repackers and the stores taking anything back? I understand your frustration but at the same time she actually did the right thing.

Um, I don't think DFD actually opened it. It was an impulse buy that he decided to return since it was $80 and all. But it turns out someone (other than him) had repacked/swapped the contents with junk.

I never even knew people actually did this! I've strayed away from regular LEGOs for a while now. I'm pretty much strictly collecting Hero Factory now (moving on from the dropped BIONICLE line). Gonna have to start inspecting HF boxes now - this really is aggravating.

Thanks for starting this thread and giving me a heads-up albeit at the cost of your frustration/money, DogFashionDisco.

DogFashionDisco · 10-05-2011, 09:42 AM

Quote:

Originally Posted by KshatriyaNZ666

Um, I don't think DFD actually opened it. It was an impulse buy that he decided to return since it was $80 and all. But it turns out someone (other than him) had repacked/swapped the contents with junk.

I never even knew people actually did this! I've strayed away from regular LEGOs for a while now. I'm pretty much strictly collecting Hero Factory now (moving on from the dropped BIONICLE line). Gonna have to start inspecting HF boxes now - this really is aggravating.

Thanks for starting this thread and giving me a heads-up albeit at the cost of your frustration/money, DogFashionDisco.

He was kidding. I definitely learned that I can't trust items from Target, and I guess it was better for me to end up with it than some kid. It still sucks, but now we all know what to watch out for. If anything, I'm just going to lay off collecting anything else because I took this as a bad omen and shouldn't be pushing my luck and wasting so much cash.

omega145 · 10-05-2011, 09:50 AM

Quote:

Originally Posted by DogFashionDisco

He was kidding. I definitely learned that I can't trust items from Target, and I guess it was better for me to end up with it than some kid. It still sucks, but now we all know what to watch out for. If anything, I'm just going to lay off collecting anything else because I took this as a bad omen and shouldn't be pushing my luck and wasting so much cash.

Yea of course I was kidding. DFD is one of the best forum members here.

Have you tried returning to a different Target? Im sure you can find one place that will take it back so you dont lose 80 bucks.

CLASSIFIED · 10-05-2011, 10:07 AM

Didn't he say he called a customer service line and got resolution to the situation after yelling at a GM?

If the first person tells you no, just work your way up the ladder until someone tells you yes.

LXL_Guy · 10-05-2011, 10:46 AM

I would have dropped so many F-Bombs if this happened to me. I hope things work out or so. Pretty horrible to hear this had to happen though.

Tiberius · 10-05-2011, 10:54 AM

Quote:

Originally Posted by omega145

Yea of course I was kidding. DFD is one of the best forum members here.

Have you tried returning to a different Target? Im sure you can find one place that will take it back so you dont lose 80 bucks.

This gave me an idea, it is risky, but it could work...however, it involves screwing an other store. Buy another one from Wal-mart, return the one you just bought at Wal-Mart to Target. The one you got from Target, return to Wal-Mart. I'm not sure how the Wal-Marts in your area are with returning, but it would probably work at mine which is why I mentioned doing this...

Optimus Vader · 10-05-2011, 11:03 AM

That sucks, but I can't really fault Target too much. After all, SOMEONE filled the package with misc crap, and Target doesn't know DFD personally; so how do they know that he didn't fill the box? I'm not saying he did, but put yourself in their (the store) shoes.

When I was a kid I got a Sega Genesis game that I didn't want, had the receipt, never opened the game, but when my Dad and I went to return it (Clover if anyone remembers that place), they opened the case and Altered Beast was the cartridge in the package. In case you don't know, Altered Beast was the game that came with the console for a few years. This was back in the shrink wrap days.. before all of those seals started up. So we were screwed out of $50 (well, my Dad was since he bought me a replacement game).

yourfacehere · 10-05-2011, 11:10 AM

Quote:

Originally Posted by DogFashionDisco

He was kidding. I definitely learned that I can't trust items from Target, and I guess it was better for me to end up with it than some kid. It still sucks, but now we all know what to watch out for. If anything, I'm just going to lay off collecting anything else because I took this as a bad omen and shouldn't be pushing my luck and wasting so much cash.

Well you learned a lesson at least, still, I hope you can get your money back, I don't believe you deserved this. Maybe the upcoming chat with customer service will clear things up.

Optimus Vader · 10-05-2011, 11:17 AM

What was the lesson learned? Don't buy Legos?

LXL_Guy · 10-05-2011, 11:33 AM

The lesson of the day is "Don't buy Legos". Yeah, that sounds about right.

Fortune · 10-05-2011, 12:08 PM

Quote:

Originally Posted by Optimus Vader

What was the lesson learned? Don't buy Legos?

Quote:

Originally Posted by LXL_Guy

The lesson of the day is "Don't buy Legos". Yeah, that sounds about right.

So wait....Im not supposed to buy Legos am I? This is the exact reason I hate buying boxed Items. I always and I mean ALWAYS forget to check if its been opened.

DogFashionDisco · 10-05-2011, 12:42 PM

LEGOs are still cool, you just5 have to be really careful when purchasing them so that you don't get ripped off.
Anyway, this is where I am at in the situation so far -
I spoke to another Target Specialist through their hotline today who took down all of the information about what happened, how it happened, who was involved...etc. She is going to retrieve the footage of that employee opening the box, and she is going to speak with the GM that pissed me off so much. I am supposed to receive a call back from her sometime today.

CLASSIFIED · 10-05-2011, 12:46 PM

Do you still have the box with the shit in it and the receipt?

Call Target and tell them you just opened your Legos, and there was a bunch of crap in the box, and that you want a refund.

I bet they'll give one to you.

Fortune · 10-05-2011, 12:49 PM

Quote:

Originally Posted by CLASSIFIED

Do you still have the box with the shit in it and the receipt?

Call Target and tell them you just opened your Legos, and there was a bunch of crap in the box, and that you want a refund.

I bet they'll give one to you.

I was just about to post this. I mean whats the harm in trying it at a different target.

DogFashionDisco · 10-05-2011, 12:52 PM

Well I thought about it but to be honest I'm tired of wasting my time and gas money on this problem, and I want them to admit that they accused the wrong hombre (which they pretty much have, just short of paying me back). It just seems easier to make them do all of the work.

yourfacehere · 10-05-2011, 12:52 PM

Quote:

Originally Posted by Optimus Vader

What was the lesson learned? Don't buy Legos?

Heh, poor choice of words, my mistake.

Quote:

Originally Posted by DogFashionDisco

LEGOs are still cool, you just5 have to be really careful when purchasing them so that you don't get ripped off.
Anyway, this is where I am at in the situation so far -
I spoke to another Target Specialist through their hotline today who took down all of the information about what happened, how it happened, who was involved...etc. She is going to retrieve the footage of that employee opening the box, and she is going to speak with the GM that pissed me off so much. I am supposed to receive a call back from her sometime today.

Keep us posted DFD.

Fortune · 10-05-2011, 12:56 PM

Quote:

Originally Posted by DogFashionDisco

Well I thought about it but to be honest I'm tired of wasting my time and gas money on this problem, and I want them to admit that they accused the wrong hombre (which they pretty much have, just short of paying me back). It just seems easier to make them do all of the work.

Either way you decide to go about it I wish you the best of luck in righting this wrong.

KshatriyaNZ666 · 10-06-2011, 08:48 AM

Quote:

Originally Posted by omega145

Yea of course I was kidding. DFD is one of the best forum members here.

Sorry omega, guess I'm just stupid

Wasn't my intention to offend anyone if I did

So yeah, please keep us posted DFD - can't wait to see how this goes down - good luck!

DogFashionDisco · 10-07-2011, 01:16 PM

So here is the update on this catastrophe:
I am still waiting to hear back from the Target rep about how they plan to fix this mess, and I'm not getting my hopes up. I will however keep bothering them until it is fixed and they admit that they fucked up.

Now the good news:
A LEGO representative contacted me today and apologized for what happened, and offered to send out a replacement to me. They are also having FedEx pick up the rigged one so that their department can look into it, so I hope they're going to improve their packaging so no kids get burned. I made sure to tell her that despite the fact that I no longer plan on spending my money at Target unless for some reason I have to, I do appreciate her help and will continue to dabble in LEGOs. That is a great company, they were very professional about it.

10-05-2011, 08:49 AM	#29
trebleshot Dark Lord of the 'Ark Join Date: Oct 2008 Location: Ohio Posts: 8,224	Damn, that sucks to hear. When they told you to return the item to the store you actually got it from, I would have told the manager to call ahead to that store and tell them the situation before I left. But I've always heard about bad situations with Target returns. My personal policy is to never buy anything from Target if there is even a remote chance that I may return it. But I also tend to inspect everything I plan on buying from them before I go to the registers. I hope you at least get your money back, though some compensation would be nice too. I would think that they would do something for you, if you're willing to fight this hard for it. I would think most scammers would've probably given up on the scam by now. Out for a quick buck, and all. __________________

10-05-2011, 08:55 AM	#30
Shin Densetsu OPTIMUS GUINNESS Join Date: Oct 2008 Posts: 8,542	Dude that the hell? That's horrible man! __________________ The Transformers! Knowing Is Half The Battle! Thunder, Thunder, Hoooooooo!!!!! Tokusatsu all day everyday! CHECK OUT OUR RESOURCES SECTIONS HERE!: Transformers Database GI Joe Database

10-05-2011, 09:10 AM	#31
omega145 Toy Monger Join Date: Mar 2011 Location: Hudson, NH Posts: 3,012	Dude you shouldnt have repacked the box and tryed to return it. :P I havent had any problems returning anything but isnt this countering everyones problems with repackers and the stores taking anything back? I understand your frustration but at the same time she actually did the right thing. __________________ B/S/T

10-05-2011, 09:33 AM	#32
KshatriyaNZ666 Join Date: May 2011 Posts: 470	Quote: Originally Posted by omega145 Dude you shouldnt have repacked the box and tryed to return it. :P I havent had any problems returning anything but isnt this countering everyones problems with repackers and the stores taking anything back? I understand your frustration but at the same time she actually did the right thing. Um, I don't think DFD actually opened it. It was an impulse buy that he decided to return since it was $80 and all. But it turns out someone (other than him) had repacked/swapped the contents with junk. I never even knew people actually did this! I've strayed away from regular LEGOs for a while now. I'm pretty much strictly collecting Hero Factory now (moving on from the dropped BIONICLE line). Gonna have to start inspecting HF boxes now - this really is aggravating. Thanks for starting this thread and giving me a heads-up albeit at the cost of your frustration/money, DogFashionDisco. __________________

10-05-2011, 09:50 AM	#34
omega145 Toy Monger Join Date: Mar 2011 Location: Hudson, NH Posts: 3,012	Quote: Originally Posted by DogFashionDisco He was kidding. I definitely learned that I can't trust items from Target, and I guess it was better for me to end up with it than some kid. It still sucks, but now we all know what to watch out for. If anything, I'm just going to lay off collecting anything else because I took this as a bad omen and shouldn't be pushing my luck and wasting so much cash. Yea of course I was kidding. DFD is one of the best forum members here. Have you tried returning to a different Target? Im sure you can find one place that will take it back so you dont lose 80 bucks. __________________ B/S/T

10-04-2011, 11:08 PM	#26
DogFashionDisco Life Between the Panels Join Date: Apr 2011 Location: Midwest Posts: 3,900	http://www.toyark.com/stores-its-oka...e2/#post171839