[metalalchemist]

Hi, first of all, hope I'm in the right section, second I hope someone can answer me...
A couple of months ago, mattel re-released some ghostbusters figures such as Ray Stantz.
The thing is that I was missing that figure and purchased it. Normally they come inside a nice white box with the logo and character name, but to my surpise, this was not the case.
I called mattel and they could not answer if they were shipping without the box or not so they opened a case for me.
Now, a couple of months later, they send me another Ray figure for free (...no idea what to do with it...) and surprise: again without the box.
So I am wondering if someone know if this is normal or if some jackass is stealing the box just for the fun of it?
Thanks for any help.

[ludovicotek]

The first releases of Winston, Ray and Egon did not ship inside a white box.

[metalalchemist]

Quote:

Originally Posted by ludovicotek

The first releases of Winston, Ray and Egon did not ship inside a white box.

That explains all!!! Thank you very much.
I wonder why it was so hard for them to tell me this...

[CLASSIFIED]

Quote:

Originally Posted by metalalchemist

That explains all!!! Thank you very much.
I wonder why it was so hard for them to tell me this...

Maybe Mattel outsources their customer service center and the operators just didn't know.