My Super Helicarrier was DOA

Iceman · 07-25-2012, 03:26 PM

Just display that mother!

trekking95 · 07-25-2012, 03:56 PM

Loose Helicarrier time?

And I got some figures from them where the packages were damaged but not the figures and they replaced them anyway. But you need to call HTS, not email them and ask to speak to the corporate office. That's how you get anywhere since those people that email/answer the phone can't authorize anything but the people at the corporate office can.

Trainwreck · 07-25-2012, 04:08 PM

I emailed Hasbro, not HTS. Maybe I should email HTS?

trekking95 · 07-25-2012, 04:14 PM

Quote:

Originally Posted by Trainwreck

I emailed Hasbro, not HTS. Maybe I should email HTS?

Yes, for sure! Anytime I emailed Hasbro they couldn't do anything. HTS sells the items, they look after damaged ones. But I would call them so you can talk right to the corporate office, who knows where your email would go. And normally you can have it resolved in one call.

07-25-2012, 03:26 PM	#26
Iceman MUtant Overlord Join Date: Feb 2012 Location: Tennessee Posts: 2,754	Just display that mother! __________________ BST

07-25-2012, 03:56 PM	#27
trekking95 Oh, it's beautiful. Join Date: Jun 2012 Location: Under Tarkin's skin. Posts: 884	Loose Helicarrier time? And I got some figures from them where the packages were damaged but not the figures and they replaced them anyway. But you need to call HTS, not email them and ask to speak to the corporate office. That's how you get anywhere since those people that email/answer the phone can't authorize anything but the people at the corporate office can. __________________ photobucketsucks.jpg please vistit my BST http://www.toyark.com/trekking95s-b-s-t-107986

07-25-2012, 04:08 PM	#28
Trainwreck Fishbowl Join Date: Oct 2008 Location: Seattle, WA Posts: 253	I emailed Hasbro, not HTS. Maybe I should email HTS? __________________ \| My B/S/T

07-25-2012, 04:14 PM	#29
trekking95 Oh, it's beautiful. Join Date: Jun 2012 Location: Under Tarkin's skin. Posts: 884	Quote: Originally Posted by Trainwreck I emailed Hasbro, not HTS. Maybe I should email HTS? Yes, for sure! Anytime I emailed Hasbro they couldn't do anything. HTS sells the items, they look after damaged ones. But I would call them so you can talk right to the corporate office, who knows where your email would go. And normally you can have it resolved in one call. __________________ photobucketsucks.jpg please vistit my BST http://www.toyark.com/trekking95s-b-s-t-107986

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