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Public service announcement for Good smile company/figma
Hey, i bought a berserk band ofthe hawkes guts, that had a bad arm that kept falling, i tried,glue/heat the usuals but couldnt fix it, i contacted GSC, they just asked for a photo of the defect and my adress and one month later it was at my house from japan!!
i share this because its awesome when a company has good buisness practices and ethics. |
That's awesome. It's always nice to hear about a company being cool about replacing broken/messed up figures.
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Meanwhile I've sent Funko a picture of my broken Tyrion figure 4 times and no response.
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Quote:
Sideshow Collectibles has some pretty awesome customer service. You have to send proof that you completely destroyed the original broken item if you want a replacement, but they typically don't have any problem sending one. |
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